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Privacy Policy

Privacy policy

What information is stored: The information stored will be the contact information you provide along with your device and service information or purchase information. This information is kept in line with the Consumer Rights Act 2015 and is stored for a period of six years. Payment information is not stored.

How information is stored: The personal information that TC Touch IT Solutions holds about you is kept in a secure and private customer database. TC Touch IT Solutions will not pass on your information to any third party companies. Personal information is stored in a secure database, should there be a breach of this database you will be notified within 72 hours.

Marketing Communications: If consent has been given for marketing communications your email address, name and device information will be added to our marketing database and we will contact you with relevant offers and communications. Information is stored until you ask us to remove it. Once you have asked for information to be removed for the marketing database it is deleted within 7 working days and you will not receive further marketing communications from us.

If you have not given consent to marketing communications your information will not be added to our marketing database, but will be kept in our customer database.

TC Touch is the sole data controller, your data is not shared with any third party bodies and is stored in line with the statement above. Should you wish to view the information we hold on you at any time please contact us with your request and we will respond within one month.

This was last updated on October 7 2018.

Use of Cookies

Cookies are pieces of information which a website transfers to your computers hard disk for record-keeping purposes. Cookies can make a web site more useful by personalizing information for visitors and by storing information about your preferences on our site. The use of cookies is an industry standard, and many major websites use them to provide useful features for their customers. It is our policy to use cookies only for the following purposes:

  • To identify you
  • To customize our site for you
  • To help improve navigation
Most browsers are initially set up to accept cookies. If you prefer, you can set your browser to reject cookies. However, you will not be able to take full advantage of our web site if you do so.
We use tracking technology to better understand site traffic patterns and use. However, none of the information collected via tracking technology is personally identifiable information.

Disclaimer

TCTouch IT Solutions strives, to the fullest extent possible, to provide accurate and updated content on this website. Unfortunately, there may occasionally be price changes, sold out goods and other unintentional errors on our site. We reserve the right not to be liable for these errors or changes and neither TCTouch IT Solutions, nor any employee or representative of TCTouch IT Solutions will be liable for damages arising from the use of this website or the products sold here.

Applicable Law

Any dispute arising between a customer and TCTouch IT Solutions will be settled in accordance with British Legislation.